Privacy Policy

Last Updated: April 8, 2025

This Privacy Policy (“Policy”) describes how One Resource Solution (“ORS”, “we”, or “us”) collects, uses, and discloses personal information about individuals who use or interact with us via our mobile application (“app”) or website.

Collection, Use and Disclosure of Personal Information

“Personal Information” means information that identifies, relates to, or could be linked with you. It does not include public or anonymized information.

We collect Personal Information directly from you, indirectly through your activity on our platforms, and from service providers and businesses.

Personal Information We Gather:

Commercial Information:

Internet Activity Information:

Geolocation Data:

Audio and Visual Information:

Sensitive Personal Information:

How and Why We Use Personal Information:

Tracking Technology and Cookies

Cookies and Tracking:

We collect data through IP addresses, device identifiers, cookies, web beacons, and session monitoring to enhance your experience.

Cookies Usage:

Learn more at aboutcookies.org.

Opt-Out Options:

Web Beacons:

Small invisible graphics that help monitor usage and improve services.

Session Monitoring:

We analyze how users interact with our app and website to improve usability.

“Do Not Track”:

We do not support DNT signals and continue to collect browsing data even if you enable this setting.

Information From or About Other Parties

Referrals:

Referrals are used for one-time email invitations only. No additional marketing unless consented.

Ratings and Reviews:

We may publicly display reviews and ratings you submit along with your first name, initial, and restaurant name.

Third-Party Sites:

We are not responsible for third-party websites linked to or from our app or website. Please review their privacy policies.

Communications

Message Interception:

We use service providers like Twilio to manage masked communications between users and service providers.

SMS Text Messaging Disclosure:

By using the app or website, you consent to receive SMS/text messages. You can opt-out by replying "STOP" to any message.

Information Retention

We retain your information for as long as necessary for operational purposes, legal obligations, and protection of our rights.

Targeted Advertising, Sales, and Sharing of Personal Information

While we do not sell information for money, some sharing may qualify as “sales” under privacy laws. Opt-out options are provided via Ad Choices programs listed above.

Sweepstakes, Contests, and Promotions

Participation in promotions may require personal information, subject to the terms and official rules provided.

Children’s Privacy

ORS services are intended for users over the age of 18. We do not knowingly collect information from minors.

Security

We implement reasonable safeguards to protect your personal information, though no method is 100% secure.

Your Choices

To update, correct, or delete your personal information, email us at privacy@oneresourcesolution.com.

Contact Us

Email: privacy@oneresourcesolution.com
Website: ORS Privacy Page

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.